Terms & Conditions
This purchase is subject to receipt of your deposit payment.
PLEASE BE SURE TO BRING THE FOLLOWING:
Printed order confirmation, which contains the confirmation number, tour information and the date of visit.
CANCELLATION & CHANGES
1. All cancellations will be charged a 5% cancellation fee of the total amount.
2. Cancellations made less than 24 hours prior to a booked tour are not refundable unless a valid medical certificate is produced. For groups of 4 or more a medical certificate will only cover the person who is unwell and 1 carer unless the others in the party are younger than 16 years of age.
3. If we have to cancel the trip due to poor ocean conditions we will endeavour to reschedule your trip to a date which suits you. If we are unable to do this you will receive a full refund.
4. Whilst we make every effort possible to stick to our scheduled trips there are times when weather conditions dictate that our schedule may be altered or some activities may not be available. We do not offer refunds in this situation.
5. The Fast Blast speed boat tour is not recommended for pregnant ladies, children under the age or 5 or those suffering from back or heart conditions.
6 BIG FAT TICKET If we cancel the second part of your Big Fat Ticket due to weather conditions you will only be charged for the tour you have done with the discount of 10%. If you cancel the second part of the Big Fat Ticket you will receive a refund of the balance between the full tour price of the tour you have already undertaken and the total amount you paid.
7. Please be at your pick up BEFORE your pick up time. No refunds will be given if you arrive at your pick up after the pick up time. |
